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Digiday Retail Summit

  • Omni Barton Creek Austin 8212 Barton Club Dr Austin, TX USA (map)

The Amazon Effect

If there’s a word echoing through the retail industry these days, it’s Amazon. Whether retailers refer to Amazon as their friend, enemy or frenemy, there is no denying that Amazon has disrupted the retail industry (and many other industries) in a major way.

And even for those who don’t compete with Amazon, the shift in consumer expectations the behemoth has brought about impacts everything from customer experience to delivery times.

Earlier Event: February 7
Pause Fest